Introduction

Techno Gulf W.L.L. (“Techno Gulf”, “we”, “our”, or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or engage with our services across Qatar, UAE, and the United Kingdom.

Information We Collect

We may collect the following types of information:

  • Personal identification information — name, company name, job title, email address, phone number, and postal address.
  • Transaction information — details of products or services you enquire about or purchase from us.
  • Technical data — IP address, browser type and version, time zone, browser plug-in types, and pages visited on our website.
  • Communication data — any correspondence you send us, including enquiry forms, emails, and support requests.

How We Use Your Information

We use the information we collect to:

  • Process and fulfil your product enquiries and orders.
  • Communicate with you about your orders, quotations, and account.
  • Send relevant product updates, promotions, and company news (where you have consented).
  • Improve our website, products, and customer service.
  • Comply with applicable legal and regulatory requirements.

Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your information with trusted service providers (such as logistics partners and payment processors) solely to fulfil your orders, under strict confidentiality obligations. We may also disclose information where required by law or legal proceedings.

Data Security

We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, loss, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Cookies

Our website uses cookies to enhance your browsing experience and to analyse site usage. You can control cookie settings through your browser. By continuing to use our website, you consent to our use of cookies in accordance with this policy.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of your personal data.
  • Object to or restrict processing of your data.
  • Withdraw consent at any time (where processing is based on consent).

To exercise any of these rights, please contact us using the details below.

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable law.

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be published on this page with the updated date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
Techno Gulf W.L.L.
Email: info@technogulf.net
Qatar: +974 4468 1600
UAE: +971 4 568 1600
UK: +44 20 3906 1600